Account Management Director

Why Join dLocal?
dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.

What will I be doing?

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
• Lead and mentor a team, setting clear goals and supporting their professional growth.
• Identify opportunities to upsell and cross-sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth-oriented operational strategies.

What skills do I need?

• 6+ years of B2B sales or account management experience in a tech or fintech company, preferably in payment company.
• Proven experience leading and managing teams, with a focus on performance, development, and collaboration.
• Demonstrated success in upselling and cross-selling within existing accounts.
• Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
• A well-established business network and experience developing strategic partnerships.
• Willingness to take smart risks backed by deep customer understanding and solid strategy.
• Fluency in Mandarin and English is required.