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Overview The Western Cape Department of the Premier plays a leading role in envisioning and implementing the strategic path of the Western Cape Government, while working to ensure accessible, quality and people-centric services across the province. The role and mandate of the Department is to enable - equip VIPs and departments to deliver, including governance towards service delivery for maximum citizen impact; guide - foster learning, innovation, culture change, collaboration, adaptation, integration of service delivery and citizen-centricity; and direct - drive the implementation, monitoring and review of the Provincial Strategic Plan and ensure accountability through leadership structures.