Secretary & Administrative Assistant

We are seeking a Secretary & Administrative Assistant to join our team. This remote contract role requires experienced administrative professionals to design realistic evaluation tasks based on authentic administrative workflows.

Key responsibilities

• Design realistic, process-driven evaluation tasks based on authentic administrative workflows.

• Create scenarios involving multi-tool coordination, such as calendar reconciliation, travel arrangements, expense processing, records management, and professional correspondence.

• Create and organize supporting data artifacts, including emails, calendar entries, receipts, meeting notes, and contact records.

• Define the correct outcome for each scenario and document the step-by-step decisions an experienced professional would make.

• Develop comprehensive evaluation rubrics containing 35+ criteria covering process adherence, accuracy, and nuanced administrative judgment.

• Document administrative workflows and identify opportunities for process improvement.

• Apply current administrative best practices when designing workflows and evaluation criteria.

• Collaborate with project leads to calibrate task complexity and ensure scenarios accurately reflect real-world administrative challenges.

Required qualifications

• 5+ years of professional administrative experience supporting teams or departments within mid-sized or large organizations.

• Demonstrated ownership of recurring administrative processes and workflows beyond ad hoc assignments.

• Experience managing and improving established administrative procedures.

• Strong professional writing and verbal communication skills.

• Exceptional attention to detail and accuracy.

• Strong organizational and process-management skills.

• Ability to coordinate information across multiple digital tools and data formats.

• Ability to work independently and manage complex deliverables remotely.

Nice to have

• Experience managing calendars, travel, expenses, records, correspondence, or similar administrative workflows.

• Experience documenting standard operating procedures or improving inherited processes.

• Familiarity with spreadsheets, CSV files, PDFs, email systems, calendar platforms, and other business productivity tools.

• Experience coordinating workflows across multiple software platforms.