Senior Account Manager - EMEA
dLocal
Senior Account Manager - EMEA
dLocal · 1 year ago
- Location
- Madrid
- Work model
- Remote
- Job type
- Full-time
- Experience
- Manager
Job description
Why Join dLocal?
dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.
We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients.
What will I be doing?
- Manage and grow a portfolio of strategic client accounts across global markets.
- Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
- Identify opportunities to upsell and cross-sell additional products and services to existing clients.
- Collaborate with internal teams to ensure the successful delivery of our solutions.
- Serve as a regional expert, providing insights to support the broader sales and account management strategy.
- Represent the company at industry events, conferences, and through professional networking.
- Contribute to the development and implementation of growth-oriented operational strategies.
What skills do I need?
- 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
- Demonstrated success in upselling and cross-selling within enterprise accounts.
- Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
- Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
- A well-established business network and experience developing strategic partnerships.
- Willingness to take smart risks backed by deep customer understanding and solid strategy.
- Fluency in English is required (other languages are a plus).
- Ability and willingness to travel internationally.
Eligible applicant locations: Madrid.
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